Skip to content

AUTOMOTIVE DEALERSHIPS

Keep service demand moving even when every advisor is busy.

Request a Service-Lane Pilot
See the Platform

Asiri answers service calls, handles routine scheduling, supports maintenance outreach and captures after-hours demand — then hands complex cases to staff with the context already collected.

2023 vehicleCustomer profile matched
Service requestMaintenance + tire rotation
Saturday10:30 AM
Customer → Vehicle → Schedule → Confirmation

Inbound service

Immediate first response while advisors are occupied.

Scheduling

Book, move or cancel supported appointments.

Maintenance outreach

Automate approved campaign conversations and dispositions.

Advisor handoff

Transfer exceptions with customer and vehicle context.

Live customer call
Connected • 00:41
Customer

I need to move my service appointment to Saturday.

Asiri

I found 10:30 AM and 1:15 PM. Which works better?

Customer identified
Vehicle matched
Availability checked
Confirmation ready

SERVICE WORKFLOW

From “I need service” to a confirmed appointment.

01Identify the customer and vehicleUse approved customer and vehicle context.
02Understand the service needCapture routine service intent and required details.
03Check available timesUse the connected scheduling workflow.
04Confirm and follow upWrite the result and send the approved confirmation.

OPERATING METRICS

Measure appointments and customer progress — not just call minutes.

The management view should show whether the AI is creating useful outcomes and where human help is still required.

Answer rate

Eligible calls answered vs. missed

Bookings

Appointments created, changed or cancelled

Campaigns

Contacts, dispositions and conversions

Handoffs

Transfers grouped by reason

Put one dealership workflow into a controlled pilot.

Start with service scheduling, after-hours calls or a maintenance campaign.

Request a Service-Lane Pilot