SECURITY & TRUST
Customer conversations deserve clear controls.
Asiri is designed around controlled data access, approved business actions, traceable conversations and human escalation. Security and compliance claims should always match the controls actually deployed for the customer environment.
Least privilege
Expose only the data and functions required for the defined workflow and environment.
Permissioned tools
Use approved functions for booking, updating, ticketing or messaging rather than unrestricted access.
Human boundary
Route unsupported, sensitive, low-confidence or policy-dependent cases to people.
Operational review
Retain the workflow metadata and logs necessary to investigate quality or integration failures according to configured policy.
Controlled sources
Ground answers in approved business knowledge and version changes through the deployment process.
Scenario validation
Test normal paths, edge cases, downstream failures and handoffs before increasing production traffic.
DOCUMENT WHAT IS TRUE
Trust comes from verifiable controls, not badges.
Only publish claims for encryption, retention, audit logging, HIPAA, SOC 2, PCI, TCPA or other requirements when Asiri can document the exact technical and contractual posture. Final regulated-industry wording should be reviewed by counsel and the customer.
- Encryption configuration where implemented
- Role-based administrative access
- Credential and secrets management
- Retention controls for audio/transcripts
- Audit and incident-response procedures
- Customer-specific compliance requirements
Security requirements belong in the workflow design.
Bring your technical and governance requirements into the pilot from day one.